Privacy Policy

Last Updated: October 4, 2026

At BAI Media Design, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how BAI Media Design (“we,” “us,” or “our”) may collect, use, store, and protect information when you visit baimediadesign.com, contact us, purchase products or services, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, submit a project inquiry, purchase a product or service, subscribe to communications, or otherwise interact with our website.

This information may include:

Name
Email address
Telephone number
Business or company name
Billing and shipping information
Project details and requirements
Files, images, logos, documents, or other materials you provide
Communications between you and BAI Media Design
Order and transaction information
Other information you voluntarily submit

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring pages, pages visited, approximate location derived from IP address, and general website usage information.

2. How We Use Your Information

We may use collected information to operate our business and provide our services, including to:

Respond to inquiries and requests for quotes
Communicate about projects and services
Design, develop, produce, or deliver requested products and services
Process and manage orders
Provide customer support
Maintain and improve our website
Personalize the website experience
Understand how visitors use our website
Maintain the security and functionality of our website
Prevent fraud or misuse
Maintain appropriate business and transaction records
Send marketing communications when permitted by law and, where required, with your consent
Comply with applicable legal obligations

3. Payment Information

If you purchase products or services through our website, payment information may be processed by a third-party payment provider.

BAI Media Design may not directly receive or store your complete credit or debit card information when payments are handled by an external payment processor.

Payment providers maintain their own privacy policies and security practices, and we encourage you to review their policies before submitting payment information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand website traffic, measure performance, and improve the visitor experience.

Depending on the technologies used on our website, cookies may include:

Essential Cookies — Necessary for basic website functionality, security, shopping-cart features, or other requested services.

Analytics Cookies — Help us understand how visitors interact with our website.

Preference Cookies — Remember certain selections or preferences.

Advertising or Marketing Cookies — May be used to measure marketing campaigns or provide more relevant advertising when applicable.

You can generally control cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will request consent before placing non-essential cookies or similar tracking technologies.

5. Analytics

We may use third-party analytics services to better understand website traffic, visitor interactions, and performance.

These services may collect information about your device and your interactions with our website according to their respective privacy policies.

6. How We Share Information

BAI Media Design does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or provide services to you. These providers may include website hosting companies, cloud services, payment processors, printing or production vendors, shipping providers, analytics services, email providers, software platforms, and other technology providers.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, or legitimate requests from government authorities, or to protect our rights, property, customers, or business.

7. AI-Powered Services

BAI Media Design may use artificial intelligence and AI-assisted tools as part of certain creative, design, development, automation, or business services.

Depending on the project, information or materials provided by a client may be processed using third-party AI platforms or technology providers when necessary to perform the requested service.

We encourage clients not to submit passwords, highly sensitive personal information, confidential financial information, or other information that is unnecessary for the requested project.

Third-party AI platforms are subject to their own privacy and data-processing policies.

8. Client Files & Project Materials

Clients may provide logos, photographs, documents, brand assets, business information, product information, and other materials necessary to complete a project.

We may retain reasonable copies of project materials for business records, project support, backups, or future work with the client unless otherwise agreed.

Where applicable, completed work may be displayed in our portfolio or marketing materials subject to contractual agreements, confidentiality obligations, and applicable rights.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, cloud platform, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill contractual obligations, resolve disputes, enforce agreements, comply with applicable laws, or serve other legitimate business purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices & Rights

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information. These may include the right to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
A copy of certain personal information
Information about how your data is processed
Withdrawal of consent where processing relies on consent
Opt-out from certain marketing communications or data-processing activities

These rights are subject to applicable law and may have exceptions.

To submit a privacy request, contact us at baimediadesign@gmail.com.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you receive promotional email from BAI Media Design, you may unsubscribe by using the unsubscribe option provided in the communication or by contacting us.

You may still receive non-promotional communications relating to active projects, transactions, purchases, customer service matters, or other business relationships.

13. Children’s Privacy

BAI Media Design’s website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our general business website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter and take appropriate action.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

BAI Media Design does not control the privacy practices, security, or content of third-party websites. Once you leave our website, your interaction with another website is governed by that website’s policies.

We encourage you to review the privacy policies of third-party services before providing personal information.

15. Business Transfers

If BAI Media Design undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, information maintained by the business may be transferred as part of that transaction where permitted by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technologies, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

BAI Media Design
Hartford, Connecticut
Email: baimediadesign@gmail.com
Phone: (860) 796-6257
Website: baimediadesign.com